Client Billing is an optional MOCCA MODULE for billing of services rendered to various stakeholders. These can be determined by all relevant MOCCA MODULES, including GriPS, as well as external systems (telephone system, kiosk etc.).
Key elements
Rule-based transformation of rendered services into billable
Comfortable performance post-processing and creation
Performance validation (e.g. warning when defined limits are exceeded)
Highly configurable rule-based accounting
Automated invoice runs
Electronic payments (SEPA)
Integration with FiBu
Interfaces to external systems (e.g. cash registers and authorities)
Evaluations & Statistics
MOCCA ACCOUNTING
Working time accounts are filled from planned services and absences, completed assignments and documented gap times, which can be transferred to the payroll accounting system.
Key elements
Display wage accounts in planning masks
Set any accounting rules
Freely definable payroll accounts
Interface to payroll accounting
MOCCA DOCUMENT MANAGEMENT SYSTEM
Documents about clients or employees can be stored in the system in a structured way.
Key elements
Filing of correspondence from employees and clients (care contracts, letters of dismissal, employment contracts, takeover confirmations, minutes etc.)
Transfer / storage of CASE documents
Simple document workflows
Keywording of the documents
MOCCA COMPLAINT MANAGEMENT
With this module, complaints as well as praise from clients, relatives and external persons can be recorded and processed with different workflows.
Key elements
Display wage accounts in planning masks
Set any accounting rules
Freely definable payroll accounts
Interface to payroll accounting
MOCCA TIME RECORDING
Planners or other administrative employees, who are mainly located in the head office or on the bases and do not work mobile with MOCCA, can document their working hours via stationary time recording.
Key elements
In the entrance area there is a terminal (Androidtablet)
All employees receive a card or key fob with NFC technology
Coming, going and business trips can be easily documented
Post-processing of times in a web application possible
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