JAMES Video – Video telephony optimized for older people

Video Call on the JAMES Station.

JAMES brings family and care into your own four walls

JAMES Video is a new service of JAMES Station and offers the solution for easy video telephony to family and friends. It also enables professional care institutions to provide services online. Video telephony as a social experience: JAMES Video brings generations closer together.

With JAMES against loneliness

Social isolation and loneliness are often directly associated with an increased risk of disease. This is particularly true for the elderly. Not so long ago everything was completely different: if you wanted to see the family, you just got in the car and drove off. However, in view of the current corona crisis, family and relatives are not allowed to visit their loved ones. However, contacts are not only a danger for older people in times of obligatory distance. For people with complicated diseases or immunodeficiency, the meeting is an ever-present risk.

The JAMES Station enables online visits by family and professionals using video calls. The operation is very simple:

Grandma and Grandpa can make voice or video calls with just one click, following the familiar telephone principle of picking up and hanging up. Older people should be able to experience new technologies with ease and at the same time enjoy them. So when the single grandmother gets a call via JAMES Video, she doesn’t have to worry about the operation of the device – instead, she can enjoy the conversation to the fullest.

Nursing home with video call service

If the grandmother is being cared for in a nursing home, she can either use JAMES Videoin a common room (a JAMES Station can have several users) or have the tablet conveniently brought to her room. Thanks to JAMES nothing stands in the way of the usual visits from family and friends.

Case study


Scenario: Senior lives in a nursing home during Corona times

Harald L. is 88 years old and lives in a nursing home, as his family cannot take care of him due to distance and work. However, every two weeks he is visited by his daughter and his two grandchildren. This meeting is the highlight of his everyday life. At the beginning of 2020, however, everything changed: the outbreak of the new coronavirus was followed by strict safety measures, especially for vulnerable groups of people, some of which include the elderly. Nursing homes were closed and isolated from the outside world. This regulation also banned visits by relatives from the agenda. After already one month in isolation, Harald wishes nothing more than to experience the faces and voices of his beloved family again.

Right here is where the JAMES Station comes into play: The multifunctional tablet has age-optimized video telephony and brings family and friends directly to the room of the person being cared for. Mr. L. can even operate the station himself due to its simple handling and make video calls at any time.

JAMES Video ist kostenlos als Smartphone- und Tablet-App für Google und Apple verfügbar.

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