A company in Klagenfurt has developed a new information system for emergency doctors and hospitals that speeds up the care of emergency patients. In Vienna and Graz it is already in use, in Carinthia negotiations are still ongoing.
Report of the ORF Kärnten from 11.04.2012
Seamless chain of information
"Medea" is the name of the system that enables a continuous information chain from alerting the Red Cross to the settlement with the health insurance company. The software was developed by the Klagenfurt company ilogs.
Data collection directly
at the emergency siteAll medical data are entered into the program at the same place where the emergency occurred. For example, in addition to the patient's personal data, symptoms, medication and all initial measures taken are recorded.
For this purpose, the emergency doctor is equipped with a particularly robust laptop, which is with him during all rescue operations. The device can even fall into water without being damaged and can also withstand great vibrations.
User-friendliness as a central element
The challenge was to make complicated technology user-friendly, said project manager Franz Waldher.
"When developing such a system, it is very important to give the emergency doctor a very simple way to document data. These must then reach the hospital by a safe, reliable method," says the expert.
Crucial for quality control of doctors
Once all data has been entered into the information system, it is sent to the target hospital while still on site. When the patient arrives there, doctors and nurses already know everything about the emergency and are perfectly prepared for further treatment.
Emergency physician Dieter Kopper: "The entire data acquisition is very important for the quality control of the physicians, because it allows us to track what has happened to the patient so far and what happens to him. The recorded data can be further processed in the hospital. Finally, the health insurance companies can then use the e-card to transfer the data for billing. This makes the administrative process much easier".
Successful application in Vienna and Graz
If the purchase costs and service life are offset, the system costs around ten euros per use, say the developers.
The system is used about 800 times a day for the Vienna ambulance services. It has also been successfully in use in Graz for a year. The purchase is still being negotiated in Carinthia.